PT. Sinergi Mitra Teknologi

Empowering BusinessThrough Innovative Technology

Information Technology solutions, business digitalization, system integration, cloud computing, cyber security and artificial intelligence for the digital transformation of government and private-sector organizations.

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Smart-city illustration — a high-tech building skyline

Innovation

We innovate to deliver smart and reliable solutions.

Collaboration

We work together to create stronger and better outcomes.

Integrity

We act with honesty, transparency and responsibility.

Excellence

We are committed to deliver the best in everything we do.

Office and city skyline — Technology ServicesGovernment and private sectors

About the Company

A strategic partner for an integrated digital ecosystem

PT. Sinergi Mitra Teknologi is a technology-services company focused on delivering Information Technology solutions, business digitalization, system integration, cloud computing, cyber security and Artificial Intelligence (AI) development to support the digital transformation of both government and private-sector organizations.

As a strategic partner, we help organizations build an integrated digital ecosystem through solutions that are innovative, efficient, secure and sustainable. Backed by experienced professionals and the latest technology, we are committed to delivering quality services that create added value and real impact for every customer.

We believe technology is not merely a supporting tool but the primary foundation for operational efficiency, higher productivity, faster innovation and a stronger competitive edge in the era of digital transformation.

Business Digitalization

System Integration

Cloud Computing

Cyber Security

Artificial Intelligence

Vision, Mission & Values

Our commitment to delivering the best technology solutions and creating sustainable value for every customer.

Vision

To become Indonesia’s leading technology-solutions provider — driving sustainable digital innovation and delivering a positive impact for business, government and society.

Mission

01Deliver innovative and trustworthy technology solutions.
02Be a strategic partner in our customers’ digital transformation.
03Develop services grounded in quality, security and efficiency.
04Champion professionalism, integrity and customer satisfaction.
05Drive business growth through modern technology implementation.

Company Values

Integrity

Upholding honesty, ethics and professionalism.

Innovation

Continuously innovating in step with global technology.

Collaboration

Building synergy with customers and business partners.

Excellence

Delivering the best service to a high quality standard.

Customer Focus

Prioritizing our customers’ needs and success.

Our Services

Eight service lines, one technology partner

We provide a range of integrated technology services to help organizations achieve digital transformation optimally, securely and sustainably.

Digital Transformation

Helping organizations transform digitally through modern technology, business-process automation and system integration.

Software Development

Web Application
Mobile Application
Enterprise System
ERP Solution
CRM Solution
Custom Software Development

System Integration

API Integration
Enterprise Integration
Payment Gateway Integration
Third Party Integration
Data Synchronization
Middleware Development

Cloud Services

Cloud Migration
Cloud Infrastructure
Cloud Backup
Disaster Recovery
Cloud Monitoring
Cloud Security

IT Infrastructure

Network Infrastructure
Server Installation
Data Center
Virtualization
Storage Solution
Infrastructure Monitoring

Cyber Security

Security Assessment
Vulnerability Assessment
Penetration Testing
Firewall Solution
Endpoint Protection
Security Monitoring

Smart Technology Solution

Smart Ticketing System
Smart Parking Solution
Smart Locker System
Visitor Management System
Digital Payment Solution
Smart Kiosk & Vending Machine
Internet of Things (IoT)

Managed IT Services

IT Outsourcing
Helpdesk Support
Preventive Maintenance
Corrective Maintenance
Remote Monitoring
Technical Support 24/7

Product Solutions

Integrated technology solutions for business digitalization & public services

Kiosk

Vending Kiosk

A versatile self-service kiosk for a wide range of transaction and information needs.

App

Mobile Application

An integrated mobile app for easy access to services anytime, anywhere.

Soundbox

Soundbox Device

A QRIS payment-notification voice device with a dynamic display and stable connectivity. Available in Q161-Pro and Q181-SE.

Card

Card Integration

Card integration for access, payment and loyalty in a single system.

Industry Solutions

Twelve sectors, one quality standard

We serve a wide range of industry sectors, including:

Government

Tourism

Transportation

Banking

Education

Hospitals

Retail

Property

Logistics

Manufacturing

Smart City

Hospitality

Why We Stand Out

Professional Team

Backed by experienced professionals in information technology.

End-to-End Solution

From consultation and design to implementation and maintenance.

Customized Solution

Every solution is designed to fit the customer’s needs.

Latest Technology

Using current technology to industry standards.

Fast Response

A responsive support team ready to help customers.

High Security

Prioritizing the security of data and information systems.

Milestone Projects

A range of strategic projects we have completed and continue to develop to deliver the best technology solutions.

01
Parking Project — Mulia Group Cikarang
02
Payment Gateway Integration — TNBTS
03
Sound Box QRISME — BANK HIMBARA MSMEs
04
Top-Up Vending Machine — Transportation
05
Top-Up Application Development
06
Tourism Ticketing Project

Delivery Methodology

From consultation to maintenance

We apply a systematic, structured approach to ensure every project runs effectively, on time and delivers the best results for the customer.

01
Consultation
Understanding the customer’s business needs.
02
Planning
Defining the implementation strategy and project roadmap.
03
Design
Designing the system architecture and user experience.
04
Development
Building the application and integrating systems.
05
Testing
Quality Assurance and User Acceptance Testing.
06
Implementation
Deploying the system to the operational environment.
07
Training
Providing training to end users.
08
Maintenance
After-sales service and continuous improvement.

Structured

A clear, measurable process at every stage.

Transparent

Open communication and regular reporting.

Collaborative

Working closely with the customer’s team.

Quality-driven

Prioritizing quality in every deliverable.

Results-oriented

Focused on outcomes with real business impact.

Corporate Structure

Backed by experienced, professional and dedicated management committed to delivering the best service and driving the company’s sustainable growth.

Eka Febriantin — Shareholder — ShareholderEka Febriantin

Syarif Akhmad Satria — Commissioner — CommissionerSyarif Akhmad Satria

Fonson Rumampuk — President Director — President DirectorFonson Rumampuk

ProfessionalIntegrityInnovativeSustainable

Why Choose Us

Oriented toward business solutions.
Scalable, future-ready technology.
A professional, experienced team.
On-time implementation.
Sustainable after-sales service.
Flexible to customer needs.
Committed to quality and security.

Our Commitment

PT. Sinergi Mitra Teknologi is committed to being a trusted partner in every organization’s digital-transformation journey through technology innovation that delivers efficiency, productivity and sustainable business growth.